Legal notice
This Legal Notice applies to the Dripdown website and online store, including all related content, products, services, features, and tools made available through the website (collectively, the āServicesā).
Dripdown operates the Services and is responsible for the sale of products offered through the store. The Services are hosted and powered by Shopify.
By accessing or using our website, you agree to comply with this Legal Notice, our Terms of Service, Privacy Policy, and Refund Policy. If you do not agree with these terms, please do not use the Services.
1. BUSINESS INFORMATION
Business Name: Dripdown
Email: dripdown.us@outlook.com
Location: New Zealand
For questions regarding our products, orders, policies, or this Legal Notice, please contact us at dripdown.us@outlook.com.
2. WEBSITE OPERATOR
Dripdown operates this online store and website. Our Services are provided through Shopify, which supplies the e-commerce infrastructure used to operate the store.
Purchases made through the website are transactions between you and Dripdown. Shopify provides the platform and related infrastructure but is not the seller of the products offered by Dripdown.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, colors, pricing, availability, and other information displayed on the website are accurate.
However, colors and visual appearance may vary depending on your device, screen, browser, or display settings. Product specifications, descriptions, availability, and pricing may also change without prior notice.
We reserve the right to discontinue products, limit quantities, restrict sales to particular persons or geographic regions, or refuse or cancel orders where permitted by applicable law.
4. ORDERS
Submitting an order constitutes an offer to purchase products from Dripdown.
An order is not considered accepted until payment has been received and Dripdown confirms the order. We reserve the right to decline, cancel, or modify an order where permitted by applicable law.
If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided during checkout.
Returns and refunds are governed by our Refund Policy. Our standard return period is 30 days after receipt of the product, subject to the conditions and exceptions described in that policy. Customers located in the European Union may have additional statutory cancellation rights.
5. PRICES, TAXES AND CUSTOMS
Prices displayed on the website are subject to change.
Unless otherwise stated, displayed prices may not include shipping costs, taxes, customs duties, import charges, or other fees that may apply depending on the destination country.
International customers are responsible for any applicable customs duties, import taxes, local taxes, or other charges imposed by their country or jurisdiction, unless otherwise stated at checkout.
6. SHIPPING AND DELIVERY
Shipping and delivery times displayed on the website are estimates and are not guaranteed.
Dripdown is not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, government actions, or other circumstances outside our reasonable control.
International shipments may be subject to customs inspection or additional processing times.
7. RETURNS AND REFUNDS
Our Refund Policy forms part of these website terms.
Generally, customers have 30 days from receipt of an eligible product to request a return. Products must generally be unused, unworn, in their original condition and packaging, with tags attached where applicable.
Certain products may be excluded from returns, including personalized products, certain personal-care products, perishable goods, hazardous materials, sale items, and gift cards, subject to applicable consumer law.
Where applicable, mandatory consumer rights in your country or region are not excluded or limited by this policy.
8. INTELLECTUAL PROPERTY
All content appearing on the Services, including logos, brand names, graphics, photographs, illustrations, product designs, text, videos, audio, layouts, and other materials, is owned by or licensed to Dripdown or its respective licensors and may be protected by intellectual-property laws.
You may use the website for personal and non-commercial purposes only.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written authorization, except where permitted by applicable law.
9. CUSTOMER REVIEWS AND CONTENT
If you submit reviews, photographs, comments, testimonials, suggestions, or other content to Dripdown, you represent that you have the necessary rights to submit that content.
To the extent permitted by law, you grant Dripdown a worldwide, royalty-free, transferable and sublicensable license to use, reproduce, modify, publish, distribute and display such content for business, marketing, promotional, and operational purposes.
We reserve the right to remove content that is unlawful, misleading, abusive, defamatory, obscene, infringing, or otherwise inappropriate.
10. THIRD-PARTY SERVICES AND LINKS
Our website may contain links, applications, integrations, or services provided by third parties.
We do not control third-party websites or services and are not responsible for their content, security, availability, privacy practices, or policies.
Your use of third-party services is subject to the terms and policies established by those third parties.
11. PRIVACY
Your use of our Services is also governed by our Privacy Policy.
We may collect and process information necessary to operate the store, process payments, fulfill orders, provide customer support, prevent fraud, improve our Services, and conduct marketing activities, subject to applicable law.
Because our store is powered by Shopify, certain personal information may be processed by Shopify and other service providers located in countries outside your country of residence.
You may have privacy and data-protection rights depending on where you live, including rights relating to access, deletion, correction, portability, objection, restriction, and certain forms of targeted advertising or data sharing.
12. INTERNATIONAL CUSTOMERS
Dripdown accepts orders from customers in different countries where we are able to offer shipping.
Different countries and regions have different consumer-protection, privacy, tax, customs, and other laws.
Nothing in this Legal Notice, our Terms of Service, or our other policies is intended to exclude, restrict, or waive any mandatory legal rights that apply to you in your jurisdiction.
If a mandatory consumer protection law applies to your purchase and conflicts with a provision of our policies, the mandatory law will prevail to the extent required.
13. EUROPEAN UNION AND UNITED KINGDOM
Customers located in the European Union, European Economic Area, or United Kingdom may have additional statutory rights under applicable consumer and data-protection laws.
For example, eligible EU consumers generally have statutory cancellation rights for distance contracts, subject to applicable legal exceptions. Our Refund Policy specifically addresses the EU 14-day cooling-off period.
Nothing in this Legal Notice is intended to remove or restrict rights that cannot legally be excluded.
14. DISCLAIMER
To the maximum extent permitted by applicable law, the Services and information provided through them are made available on an āas isā and āas availableā basis.
We do not guarantee that the website will always be available, uninterrupted, secure, accurate, or error-free.
Nothing in this Legal Notice excludes liability or consumer rights that cannot legally be excluded or limited under applicable law.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Dripdown and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Services or products purchased through them.
This limitation does not apply where such limitation is prohibited by applicable law or where liability cannot legally be excluded or restricted.
16. GOVERNING LAW
Our Terms of Service state that the agreement is governed by the laws applicable to the jurisdiction where Dripdown is headquartered, subject to mandatory laws that may apply to consumers in their place of residence.
Nothing in this provision is intended to deprive consumers of mandatory rights or protections available under the laws of their country or region.
17. CHANGES TO THIS LEGAL NOTICE
We may update this Legal Notice from time to time to reflect changes to our business, website, products, or applicable legal requirements.
The updated version will be posted on this page together with a revised āLast updatedā date.
18. CONTACT
For questions regarding this Legal Notice, our Services, or your rights, contact:
Dripdown
New Zealand
Email: dripdown.us@outlook.com